A desktop–web solution built to streamline daily transactions at an automotive workshop (car dealer) in Jombang, South Tangerang. The application centralizes customer records, work orders, invoice generation, and payment administration so front-office staff can work faster with fewer errors.
What the System Covers
- Customer & Vehicle Records: unified profiles with service history and contact details.
- Orders & Services: capture work orders, parts/services used, and status tracking.
- Invoicing & Payments: generate invoices, record payments, and keep a clean audit trail.
- Complaints & Follow-ups: log customer issues and track resolutions for better service quality.
- Daily Stats & Reports: quick views of revenue, ticket counts, and service performance metrics.
Result for the Business
- Faster transaction handling and clearer responsibilities at the front desk.
- Organized documentation for orders, invoices, and complaints—ready for review or export.
- Higher customer satisfaction thanks to quicker responses and reliable records.
Tech & Delivery
- Desktop: Electron.js for a focused cashier/administration experience.
- Backend: Yii2 (PHP) with MySQL for stable, auditable data storage.
- Frontend: Bootstrap UI with jQuery/AJAX interactions.
My Role
Full-Stack Developer — designed the data model and workflows, implemented features end-to-end, and ensured the system ran smoothly for daily operations. The key win was the client’s satisfaction with improved efficiency and cleaner reporting.
Status
Completed